Privacy policy

We may collect the following types of information:

• Business and identifying information, such as business name, entity information, ownership information, name, date of birth and identification information
• Contact information, such as email address, phone number and business or residential address
• Business financial information, such as bank-account information, bank statements, transaction history, revenue, receivables and other information used to evaluate a funding request
• Credit, background, identity-verification or similar information, where applicable
• Technical data, such as IP address, browser type and device information
• Website usage data, such as pages visited and interactions with the site

We use your information to:

• Process and evaluate applications or requests for business funding
• Verify identity, business information and eligibility
• Underwrite, administer and service transactions
• Communicate regarding applications, transactions and services
• Prevent fraud and protect Marlow, its customers and its systems
• Improve our products, services and website experience
• Comply with legal and regulatory requirements

We may share your information with:

• Government or regulatory authorities when required by law
• Banks, payment processors and financial institutions involved in processing or administering transactions
• Credit, identity-verification, fraud-prevention and other information providers, where applicable
• Service providers and professional advisers that support our operations
• Brokers, ISOs, referral sources, funding or servicing partners, where applicable and permitted by law
• Other parties when required or permitted by law

Marlow handles personal information as described in this Privacy Policy and applicable law.

We implement appropriate technical and organisational measures to protect your information from unauthorised access, loss, misuse, or alteration. Our systems use secure encryption and controlled access protocols.

Your personal information is retained only for as long as necessary to fulfil the purposes outlined in this policy or as required by applicable law.

You have the right to:

• Request access to your personal information
• Request correction of inaccurate information
• Withdraw consent where applicable
• Request deletion of your data (subject to legal obligations)

Requests can be made by contacting our support team.

We use cookies and similar technologies to enhance your browsing experience, analyse website traffic, and improve functionality. You may adjust your browser settings to refuse cookies.

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

If you have any questions about this Privacy Policy, please contact:

Phone: 516-464-5500

Address: 900 Stewart Avenue, Suite 210, Garden City, NY 11530